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Receivables Management Services

Receivables Refined: Where Precision Meets Results

THE STEP TO FINANCIAL STABILITY

Understanding Receivables Management

Success in receivables management involves maximising returns and preserving clients’ relationships while adhering to legal and ethical standards. As a top-tier company, we excel in this delicate balance, ensuring seamless cash flow, minimising risks and fortifying financial foundations, thus enhancing our clients’ financial well-being.

KEY FEATURES

The power of smart Receivables Management

Boosting Cash Flow & Enhancing Customer Awareness

We're fostering a healthier payment culture, increasing cash collection and improving customer awareness.

Tailored Customer Treatment

Our experts, along with cutting-edge tools, technologies, and data analytics, empower us to craft personalised strategies and solutions that resonate with each customer.

Strict Regulatory Compliance

We ensure full alignment with regulatory compliance by managing roll rates and optimising cash collection.

Keeping Roll Rates in Check

Receivables Management is pivotal in maintaining a low percentage of receivables transitioning between delinquency categories.

Embracing Digital Communication Channels

We're at the forefront of the digital era, providing tailored solutions that align with our clients' evolving needs.

NAVIGATING THE

Receivables Management journey

Assessment & Analysis

We begin by assessing the client's current receivables situation and analysing the existing processes, systems, and outstanding receivables.

Analysis & Segmentation
We gather and organise receivables data, including customer information, outstanding balances, new flows and payment histories. The next step is to analyse each portfolio with business insight to identify its performance dynamics and segment receivables based on similar behavioural characteristics for equal treatment.
Strategy Development

We develop customised receivables management strategies tailored to clients' potential and goals. Determine the most effective approaches for receivables recovery and customer communication.

Panel Setup & Management

We offer an established and extended panel featuring Debt Notification Agencies and Legal Offices, with an overall capacity of over 600 agents. This scalable network can expand per project needs, ensuring adaptable and efficient receivables management.

Client-Centric Practice

We use a client-friendly approach, explaining payment options and consequences compliantly. During negotiations, we work closely with debtors to create personalised, mutually beneficial payment plans or settlements. These agreements are meticulously documented and legally binding, fostering trust and resulting in a low complaints rate.

Payment Processing
Facilitate and process payments through secure and convenient payment channels. Monitor and record all payments accurately.
Litigation Process
In non-compliance or disputes, a case-by-case assessment is used to initiate legal action as a last resort to recover receivables. Coordinate with legal partners and maintain compliance with relevant laws and regulations.
Continuous Improvement
Continuously evaluate and refine the receivables management strategy to optimise results, with AI being an integral part of the process. Implement best practices and adapt to changing market and sectoral conditions.
Compliance
Maintain detailed records of all communications and transactions for compliance and audit purposes. Ensure full compliance with regulatory and legal framework.
Reporting & Monitoring
Design and provide portfolio specific reporting framework to clients, detailing the progress of receivables management efforts. Monitor the effectiveness of the strategy and make adjustments as necessary.

QUALCO INTELLIGENT FINANCE

Your proven partner in Receivables Management

We are ISO-certified in Receivables Portfolio Management Services. Our seamless expertise navigates the complex landscape of the receivables management process, ensuring liquidity and financial stability.

WE PROVIDE
  • Receivables Servicing & Optimisation
  • AI solutions, Analytics & Segmentation
  • Restructuring Solutions, Policies & Strategies
  • Panel Management & Evaluation Framework

OUR SUCCESS PLAYBOOK

What sets us apart

Exceptional Operations

Our adept team excels in analysing portfolios to optimise recoveries, crafting models to decipher customer behaviour, strategising and executing portfolio plans, managing an extensive network of partners, and devising comprehensive reporting structures.

Proprietary Tech with an AI Edge

We harness proprietary, time-tested tech solutions, complete with tailored infrastructures, systems, and networks meticulously adapted to the specific requirements of each project.

Robust Panel Management

Our broad ecosystem of external specialist partners includes debt collection agencies, law firms, and an extensive network of external associates.

ISO-Certified Services

We deliver high-quality, ISO-certified services in the areas of energy, business continuity, anti-bribery, occupational health, and safety management.

As part of Qualco Group, we leverage more than two decades of experience, a vast ecosystem of partners and the dynamics of data & AI in credit optimisation.

Discover Qualco Group

66 Kifisias Ave.

15125 Maroussi

Athens Greece

+30 210 6198903

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